Hello, I'm

Oscar Smith James

Sales & Business Development Professional

Results-driven sales and business development professional with experience across travel, automotive, consumer goods, and electronics. Driving revenue growth, client acquisition, and market expansion in emerging markets.

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Revenue Growth
Client Acquisition
Market Expansion
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About Me

Professional Summary

I am a results-driven sales and business development professional with proven ability to build long-term customer relationships, retain key accounts, and manage high-velocity B2C and B2B sales cycles with data-informed decision-making.

My experience spans across multiple industries including travel, automotive, consumer goods, and electronics, where I've consistently driven revenue growth and market expansion in emerging markets.

5+ Years Experience
4 Countries Worked
3 Industries

Client Acquisition

Proven track record in identifying new customer segments and building repeat-business pipelines

Team Leadership

Experience managing and coaching sales teams to achieve monthly and quarterly targets

Data-Driven Approach

Strong analytical skills with ability to derive insights and present findings effectively

Global Mindset

Adaptable to new markets and products, with experience across multiple countries

Professional Experience

Sales Manager

t3 (Top Travel Trip)
Kampala, Uganda & Blantyre, Malawi
June 2024 – Present
  • Lead end-to-end sales cycle for travel and tourism solutions, from prospecting to closing, across multiple East African markets
  • Drive revenue growth by identifying new customer segments, optimizing pricing, and building repeat-business pipelines with existing clients
  • Manage and coach sales team members to achieve monthly and quarterly targets, using performance data to guide activity planning
  • Strengthen customer retention through structured follow-ups, service quality checks, and proactive issue resolution
Sales Leadership Revenue Growth Team Management Customer Retention

Data Science Trainee

FunctionUp
Remote, India
July 2023 – Feb 2024
  • Developed fundamental skills in data analysis, basic modeling, and structured problem-solving to support data-informed sales and business decisions
  • Gained exposure to working with datasets, deriving insights, and presenting findings to non-technical stakeholders
Data Analysis Business Intelligence Problem Solving

Priority Relationship Executive

Mercedes-Benz Landmark Cars Mumbai
Mumbai, India
Apr 2023 – Sep 2023
  • Managed high-value customer relationships, ensuring premium buying experience and post-sales satisfaction for automotive clients
  • Identified upsell and cross-sell opportunities, contributing to revenue growth and improved customer lifetime value
Customer Relationship Luxury Sales Upselling

Area Sales Executive Intern

Britannia Industries Limited
Ujjain, India
Dec 2022 – Jan 2023
  • Supported territory planning, distributor management, and retail execution for FMCG products
  • Collected field data on product visibility, pricing, and competitor activity to support trade marketing decisions
FMCG Sales Territory Management Retail Execution

Sales Consultant Intern

LG Electronics
Raipur, India
Oct 2022
  • Engaged walk-in customers, understood requirements, and recommended suitable consumer electronics solutions
  • Demonstrated product features and handled objections to close daily store-level sales
Consumer Electronics Retail Sales Customer Engagement

Sales Associate

Eureka Forbes Ltd
Raipur, India
May 2017 – Dec 2017
  • Performed direct sales of consumer products, meeting daily activity and revenue targets in a field-sales environment
  • Built early grounding in prospecting, pitching, and closing, forming the base for a career in professional sales
Direct Sales Field Sales Lead Generation

Core Skills

Sales & Business Development

Customer Retention
Consultative Selling
Business Development
Client Acquisition
Relationship Management

Analytical & Technical

Business Analysis
Data Analysis
CRM Management
Problem Solving
Data-Driven Decision Making

Soft Skills

Cross-Functional Collaboration Presentation & Communication Territory & Market Expansion Revenue Growth Sales Targets Customer Success Orientation Team Leadership Adaptability Resilience Fast Learning

Education

Master of Business Administration (MBA)

Marketing

SaiBalaji Group of Institutes (IIMS — SBIIMS — IIMHRD)

Jul 2023 – Apr 2024

Bachelor of Commerce (BCom)

Business Administration and Management

Pt. Ravishankar Shukla University, Raipur

Jul 2017 – Nov 2020

Languages

English Professional
Hindi Conversational

Certificates

Data Science Foundation

FunctionUp

Feb 2024

Comprehensive training in data analysis, basic modeling, and structured problem-solving approaches for business decisions.

Digital Marketing Fundamentals

Various Platforms

2023

Covering SEO, SEM, social media marketing, and analytics for comprehensive digital marketing knowledge.

Sales Excellence Certification

Industry Training

2022

Advanced sales techniques, negotiation skills, and customer relationship management strategies.

Business Communication Skills

Professional Development

2021

Enhanced presentation, communication, and interpersonal skills for professional environments.

Featured Projects

Sales Performance Analytics Dashboard

Data Analysis Project

Developed an interactive dashboard to track and visualize sales performance metrics across different territories and time periods. Enabled data-driven decision-making for sales strategy optimization.

Data Visualization Business Intelligence Sales Analytics

Customer Segmentation Study

Market Research Project

Conducted comprehensive market research to identify and segment customer groups based on buying behavior, preferences, and demographics. Created targeted marketing strategies for each segment.

Market Research Customer Analytics Strategy Development

East African Market Expansion Strategy

Business Development Project

Formulated and implemented a market expansion strategy for entering new East African markets. Conducted competitive analysis, identified distribution channels, and developed partnership frameworks.

Market Expansion Strategic Planning Partnership Development

Client Retention Program Design

Customer Success Project

Designed and launched a structured customer retention program focusing on proactive engagement, satisfaction tracking, and loyalty incentives. Reduced churn rate by implementing feedback loops.

Customer Retention Program Management Loyalty Strategy

Get In Touch

Let's Connect

I'm currently open to new opportunities in sales and business development roles with visa sponsorship in Europe, Australia, and New Zealand. Feel free to reach out!